Our Customers
Dinner Makes Families
Sharing a meal has the power to help bring families closer. Research confirms our belief that families who cook and share dinners together makes families happier and healthier*.
Dinner Makes Families
Sharing a meal has the power to help bring families closer. Research confirms our belief that families who cook and share dinners together makes families happier and healthier*.
Healthy & Balanced
We create healthy & balanced recipes following the healthy plate model, NZ's Ministry of Health nutrition and healthy eating guidelines as well as WHO recommendations.
Healthy & Balanced
We create healthy & balanced recipes following the healthy plate model, NZ's Ministry of Health nutrition and healthy eating guidelines as well as WHO recommendations.
Customer Love
We pride ourselves on delivering exceptional customer care, winning the Excellence in Customer Service Award in the Westpac Auckland Business Awards 2017.
Customer Love
We pride ourselves on delivering exceptional customer care, winning the Excellence in Customer Service Award in the Westpac Auckland Business Awards 2017.
Dinner Makes Families
What do we do?
We're all about creating healthier communities in New Zealand. To us that means more than delivering nutritious and fresh meals to thousands of Kiwis every week, it's about bringing New Zealanders back to real, delicious, home grown food.
Our research* shows that 98% of Kiwi kids love having dinner as a family, but 83% of adults and 74% of kids are watching TV or using a device at dinnertime! 79% of children wish they had more family dinners, but only 52% of adults are at home with their families each night.
Beyond helping make dinner deliciousy easy, we are always creating exciting new products designed to bring people together for a meal or around food. From Christmas to dinner parties to Sunday brunch, more time with those we love and the food we love is what we're working to create across Aotearoa.
Healthy & Balanced
What do we do?
Building a sustainable future is about more than simply reducing emissions and the waste we produce. It is about building healthier and happier communities. Doing that starts with what is being put on to your plate.
We create balanced recipes following the healthy plate model, NZ's Ministry of Health nutrition and healthy eating guidelines and Word Health Organisation recommendations. No matter delicious delight is going on to your plate we want you to know that it is not only fresh, but healthy and nutritionally balanced for you and those you care about.
Above all else, food quality and safety are paramount priorities. These standards are governed by our Approved Supplier Programme and are consistently reviewed to ensure we operate according to industry best practice.
Customer Love
What do we do?
We want to ensure that no matter what happens, when you need help or have a query, we'll be there with a smile and can do Kiwi attitude.
Our Customer Love team is not your average customer service team… they’re a smart, creative, agile and positive team of Kiwis, who thrive on problem solving and thinking outside the box.
They’re all about being a non-traditional ‘call centre’. The team is made up of hard-working mums, soon-to-be dietitians, future surgeons, chefs, customer enthusiasts, and everything in between.
We guard our customers' data unwaveringly, taking all reasonable steps to maintain confidentiality.
*Source: MFB research, 521 children aged 8-12, 630 adults.